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GDPR

IMPORTANT GDPR Legislation Changes

With new GDPR regulation coming into force from 25th May 2018 we need to ensure you are happy in the way in which we communicate with you. We now have 7 different categories* that form the basis of our client communications so we can be very specific in what we do and don’t send you. 

Legitimate Business Interests

  • Vaccine Reminders
  • Parasite Treatment Reminders
  • Appointment Reminders
  • Health Check Reminders
  • Reviews and Surveys

We deem these categories as ‘legitimate business interests’. This means we think they are critical for us to provide you and your pet the best possible healthcare service.

Marketing Categories

  • Practice/Pet Care Advice
  • Offers and Promotions

These ‘marketing categories' keep you and your pet up to date with offers and promotions relating to your pet and the practice.

For each of the above you can choose to be contacted by text/SMS, email or letter (or a combination of all three) or not contacted at all.

How do I review and change my communications preferences? 

To review your communications preferences please contact the Practice reception team (either in person or over the phone) and they will update them immediately. If at any point you change your mind in the future, we can change them again as required.

*Categories are based on our main group Practice Management provider (Vetspace) and may vary at your individual practice. Check with reception for details.

Practice information

Irvine

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 11:30am
  • Sun
    Closed

Emergency Details

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01294 273161
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Find us here:

2 Low Green Road Irvine KA12 8RA
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Please call this number for emergencies:

01294 273161

Kilwinning

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  • Mon
    08:30am - 06:30pm
  • Tue
    08:30am - 06:30pm
  • Wed
    08:30am - 06:30pm
  • Thu
    08:30am - 06:30pm
  • Fri
    08:30am - 06:30pm
  • Sat
    08:30am - 11:30am
  • Sun
    Closed

Emergency Details

Please call:

01294 273161
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Find us here:

17-19 Byres Road Kilwinning KA13 6JY
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Please call this number for emergencies:

01294 273161

West Kilbride

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 11:30am
  • Sun
    Closed

Emergency Details

Please call:

01294 273161
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Find us here:

111 Main Street West Kilbride KA23 9AR
get directions with Google Maps
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Please call this number for emergencies:

01294 273161