Heading up our team of receptionists is Janice. She's had 2 stints at Ivybank - Irvine, the first when she was just a wee lassie, and then a few years later when she started her VN training. She is a qualified VN but a creaky back keeps her from the heaving and lifting and leaning, so she does loads of admin and phone-answering, and other stuff like that. She's very good at organising people (just ask her husband Donald), but her fiddle-playing daughter is her equal.
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