• Call us on:01294 273161
  • Out of hours:01563 258028
  • Emergency:01294 273161

In An Emergency

What to do when we're closed

If your pet has a problem during surgery hours, please telephone the practice immediately and we will ensure that you are offered an appointment on a priority basis. Please make it clear that the matter is not routine and we will do our utmost to attend to you at the earliest opportunity.

While everyone hopes they never have a life-threatening emergency involving their pet, it is inevitable that sometimes urgent out-of-hours treatment is required.

All emergency calls outside of normal opening hours are handled by Vets Now. Vets Now are a dedicated emergency care provider. The benefit of this change is that in an emergency your animal will always be seen by a vet whose sole duty is emergency night cover - they are on a night rota and have no duties during the day, they can provide constant care and supervision during the night, something that is not always possible in general practice. This ensures a higher standard of care all round. Non critical cases will remain at our practice for overnight care by the duty vet. 

Vets Now are based at: 

McKenzie,
Bryson and Marshall
21 Hill Street,
Kilmarnock    

They provide emergency cover from
6:30pm - 8:00am Monday - Friday
12:00pm Saturday - 8:00am Monday

If you have an emergency requiring veterinary assisstance during these hours please either telephone us (and you will hear a message giving you Vets Now's number) or telephone Vets Now directly. Find the relevant phone numbers here.

PLEASE DO NOT TURN UP AT THE PRACTICE WITHOUT CALLING BEFOREHAND.

Practice information

Irvine

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 11:30am
  • Sun
    Closed

Emergency Details

Please call:

01294 273161
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Find us here:

2 Low Green Road Irvine KA12 8RA
get directions with Google Maps
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Please call this number for emergencies:

01294 273161

Kilwinning

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  • Mon
    08:30am - 06:30pm
  • Tue
    08:30am - 06:30pm
  • Wed
    08:30am - 06:30pm
  • Thu
    08:30am - 06:30pm
  • Fri
    08:30am - 06:30pm
  • Sat
    08:30am - 11:30am
  • Sun
    Closed

Emergency Details

Please call:

01294 273161
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Find us here:

17-19 Byres Road Kilwinning KA13 6JY
get directions with Google Maps
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Please call this number for emergencies:

01294 273161

West Kilbride

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  • Mon
    8:30am - 6:30pm
  • Tue
    8:30am - 6:30pm
  • Wed
    8:30am - 6:30pm
  • Thu
    8:30am - 6:30pm
  • Fri
    8:30am - 6:30pm
  • Sat
    8:30am - 11:30am
  • Sun
    Closed

Emergency Details

Please call:

01294 273161
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Find us here:

111 Main Street West Kilbride KA23 9AR
get directions with Google Maps
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Please call this number for emergencies:

01294 273161